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Patient Resources for Chiron Health Video Visits

Ditch the Drive - Schedule a Video Visit

18 May

How to set up Your Chiron Health Account on Android

Android-Screenshot.pngWhat you need:

  • Android tablet or phone
  • Chiron Health app - download from the app store by searching "Chiron Health" or click here
  • Insurance information, if you'd like to use insurance

 

Check your email

Open your email and find the email from support@chironhealth.com. Here you will find an email link to your Chiron Health account.

Use this link to setup your account on your Android device.

 

Set up account

Complete basic information and proceed through the registration steps.

If you’d like to use insurance for your visit, be sure to provide insurance information when prompted.

Next, you may be asked to enter your credit card information. Don't worry, if there is no charge for your visit, we will not charge the card.

 

Enter your appointment 15 minutes early

Just like the doctor's office, you want to arrive early. Enter the virtual waiting room 15 minutes before your scheduled visit by clicking the green “Start Appointment” button to begin!

If you don’t see this button, pull down on the app to refresh, and it should appear.

You may have to give our app permission to access your camera.

 

Have questions? We have answers!

If you have questions at anytime of your appointment or account setup, we’re here to help. Simply contact us by web chat, email, or phone.

 

Contact:

Web chat - Click the orange question mark (bottom right) after signing into your account

Email - (help@chironhealth.com)

Phone - (800 768 8131)